Privacy Policy for www.downstrokemusic.com

At Downstroke Music we are dedicated to safeguarding and preserving your privacy when visiting our site or communicating electronically with us. Our Privacy Policy has been provided and approved by ecommerce law professionals.

This Privacy Policy, together with our terms of use, provides an explanation as to what happens to any personal data that you provide to us, or that we collect from you.

We do update this Policy from time to time so please do review this Policy regularly.

For the purpose of the Data Protection Act 1998 our data controller is Mr J Smales.

Information We Collect

In operating our website we may collect and process the following data about you:

      i.        Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.

     ii.        Information that you provide by filling in forms on our website, such as when you registered for information or make a purchase.

    iii.        Information provided to us when you communicate with us for any reason.

All customer records are private, confidential and secure. We will not pass your details onto any third parties.

Use of Cookies

On occasion, we may gather information about your computer for our services and to provide statistical information regarding the use of our website.

Such information will not identify you personally it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever.

Similarly to the above, we may gather information about your general internet use by using a cookie file. We use cookies so we can recognise you when you pay a repeat visit to our website, cookies let us personalise your shopping experience based on your preferences. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer's hard drive. They help us to improve our website and the service that we provide to you.

All computers have the ability to decline cookies.  This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.

Use of Your Information

The information that we collect and store relating to you is primarily used to enable us to provide our services to you.  In addition, we may use the information for the following purposes:

      i.        To provide you with information requested from us, relating to our products or services.  To provide information on other products which we feel may be of interest to you, where you have consented to receive such information.

     ii.        To meet our contractual commitments to you.

    iii.        To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.

If you are a new customer, we will only contact you or when you have provided consent and only by those means you provided consent for.

We will never make your e-mail address or any other details available to any other company or organisation without your permission.

Storing Your Personal Data

Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

Disclosing Your Information

We will never make your e-mail address or any other details available to any other company or organisation without your permission. Unless we are legally required to do so.

Third Party Links

You might find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them. 

Access To Information

The Data Protection Act 1998 gives you the right to access the information that we hold about you. Should you wish to receive details that we hold about you please contact us using the contact details below.

Contacting Us

We welcome any queries, comments or requests you may have regarding this Privacy Policy.  Please do not hesitate to contact us at admin@downstrokemusic.com or by using the contact us form.